Terms & Conditions

1. About Our Services

Axona.ae provides professional business and digital solutions, which may include:

• Business consulting
• Website and software development
• Digital marketing
• Search engine optimization (SEO)
• Paid advertising management
• Branding and design
• Content creation
• Public relations and media outreach
• Business support services

The scope of each project will be agreed upon before work begins.

2. User Responsibilities

When using our website or services, you agree to:

• Provide accurate and up-to-date information.
• Use our website only for lawful purposes.
• Not misuse, disrupt, or attempt to gain unauthorized access to our systems.
• Respect the intellectual property rights of Axona.ae and third parties.

You are responsible for maintaining the confidentiality of any account credentials you use on our website.

3. Quotes, Proposals & Agreements

Any quotation or proposal shared by Axona.ae is valid for the period mentioned in the proposal unless stated otherwise.

A project will normally begin only after:

• The scope of work has been approved.
• Required information has been received.
• The agreed payment has been made or scheduled.

Additional work requested outside the agreed scope may result in additional charges.

4. Payments

Payment terms will be communicated before the start of every project. Unless otherwise agreed:

• Payments must be made according to the agreed schedule.
• Delayed payments may result in project delays or temporary suspension of services.
• Taxes, bank charges, or applicable government fees are the client's responsibility unless otherwise specified.

5. Project Timelines

We always aim to complete projects within the estimated timelines. However, delivery dates may change due to:

• Delays in receiving client approvals
• Incomplete project requirements
• Changes requested during development
• Technical issues beyond reasonable control
• Third-party service delays

We will keep clients informed if any significant delays occur.

6. Client Content

Clients are responsible for ensuring they have the legal right to use any text, images, videos, trademarks, logos, or other materials they provide to us. Axona.ae is not responsible for copyright or intellectual property issues arising from content supplied by clients.

7. Intellectual Property

Unless agreed otherwise in writing, all materials, designs, strategies, reports, source code, graphics, documents, and other work created by Axona.ae remain our intellectual property until full payment has been received.

Upon full payment, ownership of agreed project deliverables will be transferred to the client where applicable.

We reserve the right to display completed work in our portfolio unless a separate confidentiality agreement exists.

8. Third-Party Services

Some projects may involve third-party platforms or providers such as hosting companies, payment gateways, advertising platforms, social media networks, software vendors, or domain registrars. We are not responsible for service interruptions, policy changes, pricing updates, or technical issues caused by these third-party providers.

9. Limitation of Liability

While we strive to provide reliable and high-quality services, Axona.ae cannot guarantee specific business outcomes such as revenue growth, search engine rankings, lead generation, media coverage, or sales performance.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or services.

10. Confidentiality

Any confidential business information shared during a project will be treated with appropriate care and will not be disclosed to third parties unless required by law or with your permission.

11. Suspension or Termination

We reserve the right to suspend or terminate access to our services if:

• These Terms & Conditions are violated.
• Fraudulent or unlawful activities are detected.
• Payments remain overdue.
• A client behaves abusively or attempts to misuse our services.

Termination does not remove any outstanding payment obligations.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements. The latest version will always be published on this page with the updated effective date.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing our business operations. Any disputes arising from the use of our website or services will be subject to the jurisdiction of the appropriate courts.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us.

For Business/Sales/Support: info@axona.ae

We are always happy to assist with any questions regarding our services or these terms.